Refund policy

Because each product is custom-made, we maintain the following policy:

Custom Orders

All personalized items are final sale and are not eligible for return or refund once production has begun.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery. We will review the issue and provide a replacement if necessary.

Incorrect Orders

My Best Client Gift is not responsible for errors submitted by the user, including incorrect images, text, business card information, shipping information, or delivery selections.

Order Changes

Due to the fast processing of custom orders, changes or cancellations may not be possible after an order has been placed.